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Why Homeowners Trust Us with Their Homes, Their Wellbeing and Their Financial Future
Trusted, Loved and Recommended for Over 30 Years – Hear directly from families who chose Excellence Living to elevate their homes, wellbeing and financial future. Their stories reveal not only a successful build, but a renovation journey filled with clarity, calm and trust – one they are proud to recommend to those they care about most.
Trustindex verifies that the original source of the review is Google. We cannot thank Excellence Living enough—not just for the life-changing space they’ve created for us, turning our house into a true home, but also for making the entire extension experience genuinely enjoyable. We were introduced to Nadine and Paul through a mutual friend, and from the beginning, they stood out as genuinely wonderful people. For years, we debated whether to love or list our property. While we knew it had potential to be bigger, two things held us back: we couldn’t visualise how it would flow, and past experiences with tradespeople had left us hesitant to take the plunge. After seeing the stunning transformations and glowing reviews Excellence Living had received, we reached out to see what might be possible. From the first meeting, they were incredible. The entire process—from initial design to completion—was impeccable. They helped us truly visualise the potential of our space, and their attention to detail, professionalism, and commitment to quality were second to none. Every member of the team was punctual, tidy, friendly, and hardworking. They made what could have been a stressful experience feel effortless. It’s rare to find a company that not only meets expectations but far exceeds them. Thank you for giving us our dream space—our forever home. We’ll always be grateful and will recommend you 100%, without hesitation. We look forward to working with you again in the future. Anne & JamesPosted on GoogleTrustindex verifies that the original source of the review is Google. Consultation Phase: I reached out to excellence living after a family friend had recommenced them to me. I had an initial consultation with Paul who was fantastic at helping me form a plan of the total scope of work required. Paul's wealth of knowledge was really helpful when deciding what areas of work needed doing for the budget I had in mind. Upon talking to Paul he gave me confidence that his team could deliver my scope of work to a very high level of quality without compromising on cost or time. Build Phase: Once the scope of work had been agreed, Paul and his team started work on my property. It became very apparent to me how efficient these guys were. Within the first week they had already ripped out the bathroom and the kitchen!! Paul was extremely helpful as he would very regularly communicate with me any updates that had taken place and answer any questions/concerns I had. Project Tracker: The team were quick and great at remedying any variations that had occurred and it was great to track these in the tracker that Nadine had provided for me. This gave me the opportunity to track my total spend for the project. Managing 3rd party contractors: Excellence living managing all the external contractors was a weight lifted off my shoulders!! They relayed all the information I had previously said in the consultation phase to the electrician plumber etc. This meant it was all managed under one roof. The contractors were very good at keeping an open line of communication with both myself and excellence living. This allowed me to keep making any last minute changes very easily. The Excellence living team did a fantastic job on renovating my property. They have turned what was a dated property into a modern looking flat. I want to extend my gratitude to the whole team who helped on this project.Posted on GoogleTrustindex verifies that the original source of the review is Google. I had an excellent experience working with Excellence Living on my renovations project from start to finish. The team was professional, communicative, and finished everything to a very high standard. This involved a complete home renovation, including a new kitchen, two new bathrooms, optimising space layouts and a balcony refurbishment). Everything ran smoothly, and the end result exceeded my expectations. I would recommend the team unreservedly and I plan to re-engage with them on future projects!Posted on GoogleTrustindex verifies that the original source of the review is Google. 5 Stars – Fantastic Experience with Excellence Living! I recently had my integral garage converted into a home office and downstairs toilet by Excellence Living, and I couldn’t be happier with the outcome. From start to finish, the experience was seamless and professional. Paul, was great to deal with – friendly, knowledgeable, and always happy to answer questions. He made sure everything ran smoothly and kept me updated throughout the project. A special shoutout to the build team, Chris and Cam, who were absolutely brilliant. They were punctual, tidy, and clearly take great pride in their work. Their attention to detail was second to none, and they managed to create a space that looks fantastic and functions perfectly. The office is exactly what I needed – bright, modern, and comfortable – and the downstairs toilet has been such a practical addition. I’ve had loads of compliments on the transformation already, and I wouldn’t hesitate to recommend Excellence Living to anyone considering a similar project. Great team, great results – thank you again!Posted on GoogleTrustindex verifies that the original source of the review is Google. We hired Excellence Living to convert the loft in our cottage into a stylish bedroom and bathroom, and we are incredibly happy with the outcome. They provided a professional, seamless experience from start to finish. The transformation of our loft into a wonderful bedroom and bathroom is exactly what we envisioned. The finishes are top-quality, and the design maximizes the space beautifully. Everything was done to a very high standard, and the attention to detail is impressive. What really stood out to us was their communication and organization. Excellence Living were excellent at keeping us updated throughout the entire process. They were clear about timelines, costs, and any changes along the way, and always made sure we were kept in the loop. As with any build, we uncovered problems along the way. Excellence Living were incredibly adaptable, handling any issues that arose with ease. They were also accommodating to design changes and approached every obstacle with a positive, “can-do” attitude. They were quick to propose practical solutions, ensuring the project stayed on track without compromising on quality. We both have busy lives and were drawn to Excellence Living as they provided a fully managed project. Everything was managed efficiently, with all the logistics of the materials, trades, designs and certifications expertly co-ordinated; we didn’t have to worry about anything slipping through the cracks because they had it all covered. They were respectful of our home, keeping the disruption to an absolute minimum. We are absolutely thrilled with the result! The loft has been transformed into a stunning and functional space, and Excellence Living made the entire process smooth, stress-free, and enjoyable. If you’re looking for a builder who is organized, adaptable, and a great communicator, we highly recommend Excellence Living. They exceeded our expectations in every way!Posted on GoogleTrustindex verifies that the original source of the review is Google. Thank you so much for the great work your company carried out, converting our garage to a new bedroom for our 15 year old daughter. The whole process, while daunting for those who don't understand building, was carried out in a very professional & good spirited manner. It was great to be updated of progress throughout, and that all the variations/options were discussed and agreed as the work progressed (no surprises at the end). The SharePoint folder is a great idea too, with everything in one place. Dealing with Sell was a pleasure, who's ideas & experience throughout helped the project run smoothly. No more puddles at the end of the drive 🙂. The work area was always kept clean & tidy and having an outside toilet made a big difference in minimizing any disruption in the house. May we suggest company 'bumper hats', where there's hanging baskets nearby 😁 Thank you also for liaising with our adjoining neighbor, mainly regarding the shared drainage issue, but also for swapping over the garage door/frame. They are so pleased to now have a door that finally shuts, and just in time before winter starts. Jessica is over the moon with her new room, and even started moving in before the flat pack was completed. Quotes from a 15 year old are few are far between, but we've heard 'amazing' and 'really cool' on a number of occasions 👍. The finished project is better than we expected, and changing the front facade from brickwork to rendering was definitely the best finish, even if we hadn't had wonky brickwork.Posted on GoogleTrustindex verifies that the original source of the review is Google. Superb communication from the beginning all the way to the end which gave us huge confidence. We have worked with different companies in the past but Paul and the whole team have exceeded all our expectations and made everybody else we worked with in the past look like rubbish. Demonstrated the highest of standards in all aspects of the job. Definitely trusting them in our next project. Thanks so much guys!Posted on GoogleTrustindex verifies that the original source of the review is Google. Being avid fans of Grand Designs and viewing the challenges and hurdles of a typical building project, we were adamant that we wanted a building company that could deliver peace of mind so that we didn’t need to worry about a thing. Well we chose the best! The Excellence team were professional and caring right from the very first phone call. Yes, as with every build there are always hiccups and challenges, but the Excellence team were right there smoothing the way, keeping us informed and leaving us with the build of our dreams. We can’t thank them enough for their excellence in service, thoughtfulness and friendly approach. We are absolutely delighted with the end result and would not hesitate to recommend them. Thank you. Andy & Labby Skyrme.Posted on GoogleTrustindex verifies that the original source of the review is Google. Great company to work with, always a high standard of work completed. The team always go above and beyond to get jobs ready for us to complete our rendering work. Ive worked along side a lot of builders over the years and excellence are up there with the best. Great communication and organisation every timePosted on GoogleTrustindex verifies that the original source of the review is Google. Excellence Living did an extension over our existing garage, a porch extension, and created an open plan kitchen and dining area. We are delighted with the end result, and it has transformed our home. The team were always keen to help us realise our plans; accommodating changes we requested wherever possible, and providing guidance based on their experience to help us make the best decisions. As ever with a build project there were challenges along the way and the project took longer than anticipated, but we always felt that Excellence Living tried to resolve as best they could, and ultimately, we are delighted with the final outcome.
